Getting Started with the Water Usage Portal

The District is starting out the Water Usage Portal program with a limited number of licenses that will be assigned on a first-come, first-served basis. We would like to emphasize that users who sign up for the Customer Portal will need to remain “active” with their use of the Customer Portal. Since we only have a limited number of licenses, those users who have a Customer Portal account and have not signed in to their Customer Portal accounts within four months of their last sign-in will be considered “non-active” users. In order to keep as many “active” user licenses as possible, those “non-active” users will be automatically removed from the Customer Portal and will need to sign up as a new Customer Portal user again, assuming there are still licenses available.